1. What is the CCC ToT programme?

The IOM Cross-Cultural Communication (CCC) Training of Trainers (ToT) programme is designed to develop a pool of proficient trainers capable of adapting and delivering CCC training to IOM staff within their respective geographical areas.



2. Who is eligible to apply for the CCC ToT programme?

Applicants must meet the following eligibility criteria:

  • At least two years of experience with IOM
  • Experience in training facilitation
  • Relevant role or recognized as an expert in cross-cultural communication
  • Ability to dedicate 36-66 hours for preparation, moderation, training, and follow-up
  • Fluent in English
  • Nomination or confirmation from the manager



3. How can I apply for the CCC ToT programme?

Interested applicants need to complete this online application form before midnight, 12:00 AM CET on 20 April 2025.



4. What are the key dates for the training?

The CCC ToT programme consists of:

  • Self-paced activities: 21 to 28 April 2025 (Duration: One hour)
  • Instructor-led sessions via Zoom: 29-30 April and 6-9 May 2025 from 8:00 AM to 12:00 PM CET



5. What are the main objectives of the CCC ToT?

By the end of the CCC ToT, participants will be equipped to:

  • Facilitate engaging and impactful CCC trainings
  • Guide diverse group dynamics
  • Accommodate various learning styles
  • Lead CCC cohorts confidently



6. What is the structure of the CCC ToT programme?

The programme prioritizes:

  • Participant-led facilitation
  • Peer feedback
  • Hands-on practice over passive learning
  • Focus on core CCC competencies like understanding organizational culture, inclusive planning, effective communication, and conflict management



7. What are the role expectations for participants after completing the CCC ToT?

Participants are expected to:

  • Conduct the training at least once within six months of completion
  • Conduct the training at least once per quarter thereafter
  • Maintain a training plan for their geographical area
  • Coordinate session schedules and participant registration with SDL
  • Collect post-training evaluations
  • Monitor the impact of the training
  • Promote training among colleagues
  • Contribute to the improvement of training materials and implementation


8. How is the CCC ToT programme delivered?

The programme combines self-paced activities with virtual instructor-led sessions. Detailed agenda will be provided in due course.



9. How many participants will be selected for the CCC ToT programme?

A maximum of 25 qualified staff members will be selected to participate in this training.



10. Who can I contact for more information?

For more details, please refer to the attached CCC ToT infosheet.

For further inquiries that could not be answered by this FAQ or the attached info sheet, please raise a ticket in the HR Support Portal or send an email to [email protected].