1. I received an email communication from SDL that there will be a pause in the upload of self-paced learning materials (online courses, PDF guides, videos) in I-Learn from 11 November. How can staff access updated or new learning materials that are currently being developed and/or finalised? 

Due to the transition from I-Learn to Wave Learn in mid-January 2025, this internal deadline has been set to avoid course duplicates and to adequately handle data migration activities. If your new or updated course package is close to finalisation, you may continue to share it with SDL for technical testing. However, the course will only be published and made available for staff once the new Learning Management System goes live in early 2025. 

 

2. As a training owner, how can I access training evaluations and progress reports for 2024? 

SDL scheduled two webinars for training owners and training focal points on 7 and 11 November. For those who were unable to attend either of the live sessions, please refer to these materials and take the requested actions before 8 December 2024: Recording and Presentation Material. 

 

3. Will the current links to E-Learning courses hosted in I-Learn change in Wave Learn? If yes, as a training owner, do I need to update our communication materials with the new links? 

Yes, as we change the Learning Management System, the course links will also change. Training owners are invited to contact us post go-live in January 2025 to discuss this aspect. Due to the volume of transactions expected with the change of systems, we are counting on the patience of colleagues during this transitional phase. 

 

4. Can I continue to award badges for my trainings in Wave Learn? 

Awarding of badges in Wave Learn is currently not possible; however, the SDL and BT teams will keep you updated about future developments. 

 

5. Can I customize completion certificates for my trainings in Wave Learn? 

Customization of training certificates in Wave Learn would not be possible. Learners will receive the standard IOM-issued certificate. 

 

6. Can I continue to send requests to upload pop-ups and banner images for course promotions in the new Learning Management System (LMS)? 

Pop-ups and banners for course promotions is currently not feasible in the new LMS. Should this change in the future, SDL will keep you updated. Meanwhile, please continue submitting your training promotion requests for Viva Engage via this link.