1. Who will get access to Wave Learn when the system goes live on 13 January 2025?  

Staff Members will have access to Wave Learn from 13 January onwards and can access the system via this URL. For the time being, colleagues in other categories, including Interns and Consultants, should continue using E-Campus for mandatory training completion.  

 

2. I am not sure if I fall into the employee category eligible to use Wave from January 2025, who can I clarify this with?  

The Business Transformation (BT) team is responsible for determining which employee categories access Wave and at what point of the rollout. SDL will keep you updated once more information is available about the target audience for the learning module. 

 

3. What should I do if I experience technical issues in Wave Learn?  

We invite you to first review the self-help materials available via Oracle Guided Learning (look for HCM/Learning): click here. The Wave Help Hub also has detailed FAQs available: click here.  If you continue experiencing technical issues, please open a ticket via the ICT self-service portal. Please share as much information as possible about the action you are trying to undertake, at what point you get blocked, what role you have (e.g., staff, manager), along with providing a screenshot.  

 

4. How will I be able to effectively use Wave Learn following the go-live in January 2025? 

You can access Wave via this URL and by entering your IOM credentials. Once Wave Learn goes live on 13 January 2025, please enrol in the relevant user training sessions based on your role (i.e. Employee, Manager or Instructor). Under Human Capital Management, look for Wave Learning sessions: click here. For any concerns with enrolment or participating in the upcoming user training after 13th January, please contact the Business Transformation (BT) training team who will be delivering the sessions: [email protected]. 

 

5. Who will deliver the user training sessions for Wave Learn? 

The Business Transformation (BT) training team will provide all live instructor-led sessions. For specific queries, you may reach out to them via: [email protected]. 

  

6. Can I access Wave on my mobile device? 

You can access Wave via your mobile device using the same URL: https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/.